Job Information
St. Luke's Health System Patient Access Specialist- Connect Call Center in Boise, Idaho
Overview
At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
Connect serves as a healthcare contact call center, centrally situated in downtown Boise. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.
Available shifts
Mon-Fri 8:00am-4:30pm MT
Mon-Fri 8:30am-5pm MT
Mon-Fri 9:30am-6pm MT
What you can expect from this role
Provide extensive support via phone and online channels to patients and healthcare providers
Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
Foster community engagement to bolster patients' healthcare journey
Use a variety of technologies, tools and resources to support departmental workflows
Potential to work remotely after 1 year
Minimum qualifications for this role
Education: High School Diploma or equivalent
Experience: 1 year of relevant experience
What’s in it for you
At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
Default: Location : City Boise
Category Admin/Clerical/Customer Support
Work Unit St Lukes Connect System Office
Position Type Full-Time
Work Schedule DAY
Requisition ID 2024-85854
Default: Location : Location US-ID-Boise
Work Location : Name 800 E Park Blvd, Boise, St. Luke's Plaza 4